As an international company, we feel obliged to support our customers as fast as possible, though the distance and condition.
Our service department can answer all your questions relevant to our hardware and software within 72 hours.
To every scanner, we give 12 months guarantee with the possibility of extension up to 36 months.
Each of our scanner manufactured by SMARTTECH is tested according to the standard VDI / VDE 2634.
Furthermore, Customers who require additional accuracy documentation, the scanner can be tested and certified by an accredited Measurement & Inspection laboratory, thus gave the same references like standard CMM
Every time our software is being upgraded you can be sure you will get the latest version.